Duplicate A Ticket
To duplicate a ticket in Record View, follow the below steps:
1. Click on Ticket.
2. The Help Desk Information window is displayed. Click on the Duplicate icon in the top left corner.
3. Update the details and click Save.
To duplicate a ticket in Record View, follow the below steps:
1. Click on Ticket.
2. The Help Desk Information window is displayed. Click on the Duplicate icon in the top left corner.
3. Update the details and click Save.