Help Desk Information

This tab contains the primary details pertaining to a ticket related to a fund at the time of creation. It has three panels which have been described below with their fields.

Ticket Information

This panel allows you to capture the basic details of a ticket related to a fund. 

In the above panel, the following are system-generated fields:

• Ticket No
• Created Time
• Modified Time

The system will auto-fill these details based on your login details and the time.

Description Information

This panel allows you to add any description related to the ticket, is any.

Solution Information

This tab allows you to add or view solution information related to the ticket, if any.